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We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible. Any item may be returned for any reason within 28 days of the date of despatch so long as it remains in a saleable condition.

Once the item has arrived back with us we will refund the cost of the item back onto the card you paid with.

The most common reason for returns is that the beanbag proves to be bigger than imagined.  We will endeavour to work with you to resolve the problem as soon as possible ensuring that you are happy with your beanbag.

Should the product prove to be faulty or the wrong item has been delivered please notify us within 7 days.

The Precision Stitching Ltd return policy does not extend to products shipped outside of mainland UK are bespoke and/or branded/personalised goods.

This does not affect your statutory rights.

Please note: All our products are checked at various stages during manufacturing and again by a quality controller before the product leaves our factory.